z7clYC

z7clYC

Privacy Policy

At BuddyVerse, your privacy is a cornerstone of our commitment to building a trustworthy, secure, and inclusive decentralised service economy for the African continent. This Privacy Policy outlines how we collect, use, store, and protect your personal information, in full compliance with the Protection of Personal Information Act (POPIA) of South Africa and other relevant data protection laws across Africa.
 

Scope of This Policy

This Policy applies to all users and visitors of the BuddyVerse platform, including our mobile apps, web portals, and services. It covers all forms of personal information and data interactions, from bookings and transactions to community engagement.
By accessing or using BuddyVerse, you agree to the collection, processing, and safeguarding of your personal information as described herein.


What We Collect

We may collect the following types of information:
  • Personal Information: Your name, ID number, physical and email address, phone number, geo-location, profession, and biometric data (if provided for identity verification).
  • Usage Information: Device info, browser type, IP address, cookies, session data.
  • Service Interaction Data: Booking history, ratings, feedback, referrals, earnings.
  • Optional Data: Preferences, consents, and other information you choose to provide.

How We Use Your Data

We process personal data to:
  • Deliver services securely and efficiently via our decentralised ecosystem (BVApps).
  • Verify identity and ensure compliance with KYC/AML regulations.
  • Match users with relevant service providers using AI.
  • Facilitate dispute resolution and customer support.
  • Send system alerts, reward notifications, and platform updates.
  • Improve our platform, develop new BVApps, and personalise user experience.
  • Comply with legal and financial obligations under POPIA and regional laws.

Our Legal Framework & Compliance

BuddyVerse aligns with:
  • POPIA (South Africa) – for lawful data collection, processing, and consent-based sharing.
  • AU Convention on Cyber Security and Personal Data Protection – promoting African-wide standards for data protection.
  • Where applicable, we observe GDPR-aligned practices for global users.
We enforce strict access control, encryption, and decentralised identifiers to ensure data sovereignty and user control.
 

Your Rights as a User

  • Under POPIA and other applicable laws, you have the right to:
  • Access and review your personal information.
  • Correct or update inaccurate data.
  • Request deletion of your data, unless required for legal obligations.
  • Withdraw consent where applicable.
  • Lodge a complaint with a regional data authority.
To exercise these rights, email us at privacy@buddyverse.africa.
 

Security Measures

BuddyVerse employs:
  • Quantum-resistant encryption protocols via BuddyCore.
  • Decentralised identity verification and zero-knowledge proof technology.
  • Secure data storage across hybrid distributed ledgers and local nodes.
Although no platform is 100% immune to risk, we continuously evolve our systems to stay ahead of emerging threats.
 

Policy Updates

We may update this Policy to reflect new laws, tech advancements, or platform changes. We will always notify users of major changes via email or in-app alerts.


Contact Information

BuddyVerse Privacy Office
Email: privacy@buddyverse.africa
Website: www.buddyverse.africa
 

Subscribe to our Newsletter

z7clYC